www.adviserhub.co.nz

Privacy Statement 

Your personal information

By registering to use the OnePath Adviser Service you will be deemed to have read and agreed to this privacy statement.

Your personal information

We take your privacy very seriously.  Information you provide to OnePath Life (NZ) Limited (“OnePath”) will be kept strictly confidential and will be securely held by OnePath.

You have a right to access the information by sending an email to insurance@onepath.co.nz or calling 0508 464 999 and you may also request that it be corrected. A fee may be payable.

OnePath will make every effort to keep your personal information up to date.  To assist us, please let us know of any changes in your personal details, such as your address.

How we use your information will depend on the purposes for which that information was collected.  Generally, OnePath may use this information to:

  • administer, manage and monitor any services provided to you;

  • conduct market research, data processing and statistical analysis; and

  • unless you disagree, provide you with information about other products or services including certain third party products or services.

OnePath may disclose information about you to carefully selected third parties for the above purposes.

OnePath may use your personal information for the purpose of data matching and in doing so may collect information about you.  ‘Data matching’ is the process of comparing your personal information with publicly available information and/or with information held by a reputable entity that OnePath has an ongoing relationship with in order to better enable us to carry out any of the above purposes.

OnePath may disclose your information to carefully selected third parties for the purposes of data matching, provided those third parties are subject to an obligation of confidentiality.       

OnePath may obtain information and make such enquiries about you as OnePath may consider warranted from any source including credit reference agencies for the above purposes.

OnePath may disclose information about you to credit reference agencies for the purpose of obtaining credit reports on you. Those credit reference agencies may retain that information and provide it to their customers who use their credit reporting services.  If you default in any obligations to OnePath, then OnePath may disclose information about you to credit reference or debt recovery agencies and it may be retained by them. Those agencies may provide that information to their customers who use their credit reporting services.

Our security standards are maintained and our technology regularly updated to provide protection for the information we hold.  We do not sell, publish or give away your information.

Certain laws also require OnePath to disclose your information on request, for example the Tax Administration Act 1994. If OnePath receives a request from certain agencies to release your information, OnePath may not be able to tell you that the request has been received.